01Accounts
You must provide accurate information when creating an account and keep it up to date. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
02Acceptable use
You agree not to:
- Violate any applicable law or third-party rights.
- Use ChatLite to generate or distribute content that is illegal, defamatory, hateful, or sexually exploitative of minors.
- Attempt to bypass safety guardrails, rate limits, or access controls.
- Reverse-engineer, scrape, or use the Service to train competing models.
- Submit malware, conduct phishing, or otherwise endanger other users or systems.
- Use the Service to make critical decisions (medical, legal, financial) without independent human review.
We may suspend or terminate accounts that violate this section, with or without notice depending on severity.
03Subscription and billing
Paid plans are billed in advance on a monthly or annual basis through our payment processor (Stripe). Fees are non-refundable except where required by law or explicitly offered. You authorize us to charge your payment method for any applicable fees, including taxes.
You may cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period; you continue to have access until then.
04Your content
You retain ownership of the prompts, files, and outputs you submit to and receive from ChatLite (“Customer Content”). You grant us a limited licence to process Customer Content to provide the Service. We do not use Customer Content to train third-party foundation models unless you explicitly opt in.
AI-generated output may be inaccurate or inappropriate. You are responsible for reviewing and validating outputs before relying on or sharing them.
05Our intellectual property
ChatLite, its logos, designs, and software are owned by Zitrino and protected by intellectual-property laws. These Terms do not grant you any rights to our trademarks, source code, or proprietary technology beyond your right to use the Service.
06Third-party services
ChatLite routes prompts to third-party AI providers and integrates with services like Stripe and Microsoft Azure. Your use of those services is subject to their own terms. We are not responsible for the availability or output quality of third-party services.
07Disclaimers
ChatLite is provided on an “as is” and “as available” basis. To the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability.
08Limitation of liability
To the maximum extent permitted by law, Zitrino will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, or data. Our total aggregate liability for any claim arising out of or relating to the Service will not exceed the amount you paid us in the 12 months preceding the claim.
09Indemnification
You agree to indemnify and hold Zitrino harmless from claims arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.
10Termination
You may terminate your account at any time. We may suspend or terminate your access if you violate these Terms or if continued provision of the Service becomes impractical. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, governing law) will survive.
11Governing law
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any dispute will be resolved in the courts located in Delaware, unless mandatory consumer-protection law in your jurisdiction says otherwise.
12Changes
We may update these Terms from time to time. We will update the “Last updated” date at the top and, for material changes, provide additional notice. Continued use of the Service after a change constitutes acceptance of the new Terms.
13Contact
Questions about these Terms? Email enquiry@zitrino.com or visit our contact page.